Shipments and returns

Shipping

Shippment in France are made through the french post company, orders usually take 2-5 business days from shipment date to be delivered.

Shippment overseas are made with french post company.
(orders usually take 3-7 business days from shipment date to be delivered in Europe / orders usually take 5-10 business days from shipment date to be delivered in others areas).

Just because you receive an email saying your item was shipped does not necessarily mean it will be shipped that day; it just means the order was processed for shipment. Your order will be processed and sent to our fulfillment area to be fulfilled as fast as possible. Orders usually take 1-3 business days to be processed and shipped

Return Guidelines

Buyers , non-professional individuals , have a withdrawal period of 14 (fourteen) days from the delivery of their order to return the product to the seller for exchange or refund the value of products without penalty. The shipping costs to return products will be paid by the buyer. Products must be returned in good condition and in their original packaging and boxes . Payments will be made by bank transfer or paypal. All claims must be made by email within 14 (fourteen) days after the date of delivery on contact@carabeo.fr