Terms and conditions of use

Those conditions are conclued between the company « CARABEO »(the seller) 24 rue Pascal, 75005 PARIS and any customer (the buyer) who want to purchase on our on-line shop « Carabeo Music ».

Customer Service

Please feel free to contact us for any question !
Email : contact@carabeo.fr
Phone : +33 (0)7 81 95 62 23

My Account

Customers are required to create an account during the check out process when purchasing, registering/logging in, viewing order history, editing your profile.

Return Guidelines

Buyers , non-professional individuals , have a withdrawal period of 14 (fourteen) days from the delivery of their order to return the product to the seller for exchange or refund the value of products without penalty. The shipping costs to return products will be paid by the buyer. Products must be returned in good condition and in their original packaging and boxes . Payments will be made by bank transfer or paypal. All claims must be made by email within 14 (fourteen) days after the date of delivery on contact@carabeo.fr

Pre-Sales

For items that are sold on pre-order status, You will receive your item the day announced on the shop. Please note that all your cart will be delivered a the same date.

Shipping

Shippment in France are made through the french post company, orders usually take 2-5 business days from shipment date to be delivered.

Shippment overseas are made with french post company.
(orders usually take 3-5 business days from shipment date to be delivered in Europe / orders usually take 5-10 business days from shipment date to be delivered in others areas).

Just because you receive an email saying your item was shipped does not necessarily mean it will be shipped that day; it just means the order was processed for shipment. Your order will be processed and sent to our fulfillment area to be fulfilled as fast as possible. Orders usually take 1-3 business days to be processed and shipped

PRICES

The prices are in Euros (€) included VAT 20%.

Terms of payment
The price is due with order.
Payments will be made by PayPal; they will be realized by means of the secured system PayPal who uses
SSL (Secure Socket Layer) protocol.

DELIVERIES

Goods are sent to the SHP TO address of the order filled in by the customer in the process of order. It can only be in the geographical area mentionned .

The risks are supported by the buyer as soon as the goods have left the premises of Carabeo.

WARRANTY

All products supplied by the seller have a manufacturer's warranty. In case of non- conformity of a product, it can be returned to the seller who will proceed to an exchange or refund.

LIABILITY

The seller, in the process of selling online is only bound by an obligation of means ; responsibility can not be held liable for damages resulting from the use of the Internet such as data loss , hacking, viruses , break service , or other unintended problems. Intellectual Property and all elements on the site Carabeo Music. are and remain the exclusive intellectual property of Carabeo. Nobody is allowed to reproduce or use any element for any purpose, even partially. The elements of the site  are software, graphics, logo, pictures or sound. Any link or hyperlink is strictly prohibited without a written agreement of Carabeo.

 

PERSONAL DATA

Accordance with the law relating to computers , files and freedoms , the information containing names of buyers may be subject to automated processing. Carabeo collect information only to process orders and will not share buyers information with other partners.

Users have access to their own datas in order to update or change them.

SETTLEMENT OF DISPUTES

In case of dispute, skill is awarded to the competent Courts of Paris